Wednesday, 30 September 2009

Someone is actually reading my blog!

Thanks to Paul Morgan at BW/Waterscape for his comments on the implementation of the revised tenders/auctions website. (My original item with Paul's feedback is here).

I often bang on about how unresponsive some parts of BW are to people's gripes and complaints so it's always encouraging to identify and credit those staff who do respond promptly and effectively to the punters (and don't think I don't know that there are a lot of you out there who work hard to make sure you fall into this category).

Just cos I think many of your senior managers and leaders are incompetent, don't take that to mean I take the same view about most of the 'the workers'.

If any one has problems or issues with the site you know now, thanks to Paul's helpful response, where to seek help. Good stuff. Thanks again Paul for your positivity.

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