Wednesday, 19 August 2015

All quiet?

Mid August is usually a lull in the storm of CRT issues and one the whole much the same with me. If this year is true to form around about the beginning of September a load of things will kick off again.

Me; had a short dialogue with Richard Parry about the disappointing experience as a long term mooring customer. Ironically a few days after that conversation, CRT contractors turned up as planned to change our Service bollards over. A few hours in, one of my neighbours knocked on the boat to alert me to the fact that the new bollards did not have pairs of taps on them.

It seems CRT have unilaterally decided that having had a tap per berth for the last fifteen years or so we now have to go over to sharing. So much to being a valued customer!

Not a problem you might think until you realise that many houseboat owners choose to stay permanently connected to the mains. This means I and others will now have to temporarily disconnect our neighbour's supply when we want water. Ugh! Formal complaint has therefore been dispatched, particularly in light of the fact that CRT said in writing that the the replacement bollards would be like for like!

A small and almost trivial example but in my view this is taking the piss when I'm paying CRT just shy of £7300 per annum!

Still that's all to moan about today and lets get out into the sunshine!

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